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Q: After I mail in the signed registration form and a check, does it mean my seat has been confirmed?
A: No  Your seat is not confirmed until you have received an email confirmation.

Q: What happens if the group class that I registered for is cancelled by the studio?
A: If a group class is cancelled, you will get an email notice and a check with the full amount will be refunded to you.

Q: Is there a charge for parents canceling or withdrawing a class registration?
A: An enrollment cannot be cancelled or withdrawn. As such, a refund will not be given.

Q: If I missed a private (one-on-one) class, how do I arrange a make-up class?
A: If you did not provide 48 hours advance notice, there will be no make-up class and is not refundable since you paid for the reservation of the class. You may not subtract the absent class from your subsequent tuition.

Q: If I dropped out in the middle of a group class, how is the remaining refund portion calculated?
A: Group class registration cannot be cancelled. As such, no refund will be given.

Q: How do I enroll?
A: The easiest way to enroll is via the web site. Alternatively, you can call our studio for office hours or fill out the Request more Information form on our web site. Someone will contact you immediately.

Q: My kid is almost turning 5, should he register for the 4 to 5 year-old class or the 5 to 8 year-old class?
A: It will depend on the maturity of your child. You may fill out the Request More Information form and someone will contact you.

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